Privacy policy

We value your privacy and appreciate your trust in us.

This Privacy Policy describes how Burstt Ventures (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy. Policy on the Site, Last updated  10 Sep 2024  take any other steps required by applicable law.

Information we collect:

Information that you directly submit to us through our Services may include:
Basic Contact information - We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.

Payment and billing information - We might collect your billing name, billing address
and payment method when you buy a product. We NEVER collect your credit card
number or credit card expiry date or other details pertaining to your credit card on our
website. Credit card information will be obtained and processed by our online payment
partner Razorpay.
 Shopping information- This may include the items you view, put in your cart or add to your wishlist.
 Customer support information - This is the information you choose to include in
communications with us.

Information you post - We collect information you post in a public space on our website or on a third-party social media site belonging to lovebomb.co.in or Burstt Ventures. Cookies and Web Beacons Like any other website, Lovebomb.co.in uses  cookies. These cookies are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users & experience by customizing our web page content based on visitors, browser type and/or other information. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Sharing of information with third-parties In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or delivery service providers or transactional message processors. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction. Information We Attain from Third Parties We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify & Razorpay.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as web beacons, pixels, third-party libraries, software developer kits, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party policies or practices.

Use of your data/personal information We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. We may use or share the information collected from you at the time of your visit on our Website and register for our loyalty program, sign up for our promotions, respond to a survey or marketing communication or use certain other site features in for the purpose of personalizing user's experience, or to contact you for confirmation of a purchase on our website, security and fraud prevention or to communicate with you for offering effective services, and to maintain our business
relationship with you. Email Opt-Out You can opt out of receiving our marketing emails.

To stop receiving our promotional emails, please email info@lovebomb.co.in. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email
and SMS about your purchases. Offers & Discounts

We offer discounts of varied amounts for a limited time and will discontinue any discounts as we deem appropriate based on order volumes. The discounts are offered on MRP and we reserve the rights to take down the discounts as we deem appropriate.
Changes To This Privacy Policy From time to time we may change our privacy practices.

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the
website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  Questions And Contact Information If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@lovebomb.co.in.